Welcome, @Marlowe_Clayton,
In addition to @Phil_Seeman’s helpful suggestions, maybe consider this too:
I didn’t spend enough time reviewing your account, but a couple things you wrote tell me there’s at least a chance what’s going on is similar to the situation described in the full thread below (so be sure to look at that full thread not just that post), and also do look at the link in the post below:
Hope that might help,
Larry