While using Asana today. I saw an error message and the platform needed to reload. However, I haven’t been able to get back into my account correctly. The pages are all blank. I’m using Safari and Chrome. I’ve removed my history, cache, and reloaded the software. I was able to get back in for a minute, but then the screen changed again to a blank screen.
@Susie_Hays there was an Asana outage today: Asana Status - Asana down in US
On login my screen is in a constant state of loading - have tried on web browser and app. Suggestions please on how to fix this…
There was a major outage today. According to status.asana.com it’s “all operational” but I’m having issues with my projects, they are super slow to load, and dont load all the way. I’ve tried browser, a different browser, and app too. It’s still buggy right now for me.
Hi everyone, apologies for the trouble. We experienced some performance issues yesterday, but Asana is now back to normal. If you’re still having any issues, please reach out to our Support team and they’ll be able to assist you based on your specific situation.
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I keep trying to open a support ticket and it is not working. Is there still a problem with Asana today? Thanks.
Hi @Melissa_Sopwith, you may be experiencing an authentication issue that is affecting a small portion of users. If that’s the case, please use the temporary form linked in this pinned post to reach Support.
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