Asana is not loading and support link is also not working

[David_Esau]

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Briefly describe (1-2 sentences) the Bug you’re experiencing: Asana is not loading, tried clearing cache, incognito, etc.

Steps to reproduce: Just went to asana.com and tried to log in several times.

Browser version: Chrome Version 120.0.6099.109 (Official Build) (arm64)

What version of Asana are you using (Basic/Premium/Business/Enterprise)? Premium

Upload screenshots below:

[Celine_Benicarlo]

Problem: Asana is giving me a notification saying error, I tried reloading Google chrome and cleared cache and cookies. I tried clicking on contact Asana support but won’t work.

Steps to reproduce: Went to asana.com and tried to reload the page and login

Browser version: Version 120.0.6099.109 (Official Build) (64-bit)

Asana version: Basic

[Andrea_Mayer]

Hello @Celine_Benicarlo @David_Esau,

there was an outage yesterday so probably it was due to this:

Is Asana Down?

Yes, it’s experiencing a “Major Outage.” To stay in the loop, go to status.asana.com and click “Subscribe to Updates” [image]

Can you check now again please to see if it works?

[Celine_Benicarlo]

Hello, yes it started working again after a few hours.