“Asana needs to be reloaded” error when trying to open the site after troubleshoot ALL steps

English Forum Ask the Community
1

“Asana need to be reloaded” error message whenever trying to login to Asana in Chrome. I’ve gone through all steps:

  • Cleared Cache
  • Removed Chrome extensions
  • Updated Google Chrome browser
    I still get the error each time. It works on other browsers, but not Google Chrome incognito mode.

Error message in full is:

Asana needs to be reloaded
If this happens again, try these browser troubleshooting tips or contact Asana support.

2

Welcome to the forum, @ryan134! If you’ve already tried those steps, your best bet is to submit a ticket following the steps below. There’s not much users in the forum can do to assist, as there doesn’t appear to be a broader outage currently.

3

having the same issue, no advice from asana support yet and I’m the only one in my org experiencing. very frustrating I can’t complete my job :frowning:

4

well am facing the issue here

5

@Forum-team – I think this is something that needs to be escalated. I have been experiencing this issue for weeks with my demo space with no resolution.

7

Hi everyone and apologies for the issue here! I had a look and I see our status page is not showing any outages at the moment so this is likely related to a glitch or browser issue. To better assist you and investigate each case, please contact our support team. One of our agents will get back to you with advise!

8

I am now getting this every morning. The only solution is to manually delete my asana cookies.

9

This topic was automatically closed after 7 days. New replies are no longer allowed.