Limitation on the number of subtasks

English Forum Tips and Tricks
1

Hello Team,
I am seeing a limit of 20 subtasks under the mail task. I have the business account. I thought it has unlimited number of subtasks ?? Please advice, thanks

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2

@Flavio_Sonis,

There’s never been such a limit, so it sounds like something else is going on.

What do you mean by “mail task?”

Does it happen with every task or just this one? Can you try a new task to see?

Can you provide more context?

Thanks,

Larry

3

See also items 2.4 and 4.14 here: 🔢 List of technical and data limitations in Asana

As @lpb notes above, it’s not clear what you mean by “mail tasks”, but the two 20-subtask limits documented in those points might be at play for you here.

1 Like
4

So if @Flavio_Sonis is composing a rule action (he didn’t mention anything about that) then those limits would apply. Thanks, @Phil_Seeman!

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5

Thank you so much for the quick reply. Yes you are very snart it was for a rule.

Since we need more than 20 subs tasks can you please recommend an alternative to our approach?

The way we run our projects now is all done with tasks and subtasks.

This is for all of our marketing efforts.

Thank you in advance

Best

1 Like
6

One option is to use our Flowsana integration - our Add subtasks rule action doesn’t have a limit on the number of subtasks you can add.

7

Thank you for the response. Will be happy to use flowsana but I am using a business corporate account and I doubt they will let me add any external workflows. Unless flowsana works on the outside and there is nothing to integrate??

Thanks

Ps: how other people goes around this issue? Because rules don’t allow you to upload templates and our approach is to have an intake form and based on the type of work a rule it generates a bunch of subtask

8

You will have to grant permission for Flowsana to access your Asana information. Other than that, there’s no visible aspect within Asana that you need.

9

Interesting… can I try it out and see if it will do what is needed?

Thanks
Fs

10

Also in terms of pricing… what is considered a guest seat?

Essentially I am the only one building the workflows and the rest of the users are just using the workflows

Also they don’t need to install anything correct?

Thanks

11

Absolutely - there is a full 30-day free trial period.

So as to not take up too much Asana forum space with a lot of Flowsana-related details, please send your pricing/billing/usage questions to us and we’ll be happy to answer them. Thanks!

12

Hello Phil
I reached out to you on the Flowsana forum but have not received any response. This is time sensitive for us. Please let us know, thanks

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Hi @Flavio_Sonis,

I see we just replied to your support request. FYI we’re almost always able to reply within 1 business day and usually less, which we did in this case. :joy: