Integrating outlook and asana not working anymore

Hi Everyone,
Since one week, something like that, The creating and adding task on outlook.

When I want to create the task, it says in french ( Impossible de créer la tâche. Souhaitez-vous réessayer ?)

I tryed :

  • Uninstalling totally and reinstalling it
  • uninstalling for 15-20 minutes and reinstalling (and login in back)
  • On another pc

The email I use is an exchange e-mail. I tryed on outlook 2016 on both pc/windows 10

I searched on this forum but no one seems to have the answer/problem

Thanks a lot and have a great day,


Hi @Philippe_Everaert, welcome to the Asana Community Forum :wave:t2:

Could you please try the troubleshooting steps below and let me know if any of these work?

Hi Rebecca,

Thank you for your answer.

The problem is not from asana itself on a browser.
Has I said, this was on outlook 2016 the program :slight_smile:

Asana works perfectly for me but just wanted to be again able to add my mails as task :slight_smile:
Thank you,


Hi @Philippe_Everaert, thanks for getting back to me :slight_smile: I would suggest updating your Outlook to the latest version also :slight_smile: Please let me know if this resolves the issue!