Asana for Outlook – adding attachements does not work


#1

The integration of Asana in Outlook works. Means that I can create tasks from emails. But attached files will not be send. I’ve tried this with both desktop and web version of Outlook. Any clue?


#2

Hi @hans_burmeister and thanks for taking the time to report this issue.

Is this happening with all attachments? Can you confirm that the “attachment option” is checked before you email the task to Asana?

Thank you so much for your help; looking forward to your reply!


#3

Hi Marie, Attachement option is checked. Happens to any attachment.


#4

Thank you so much. Could you please forward to our support team screenshots of the task in the Outlook addin (showing attachements) and screenshots of what that same task in Asana?

Make sure to also share the URL of this thread so you don’t have to re-explain everything to the support team! And of course, if there is anything else I can help you with, please let me know!