Inserting line breaks when setting a custom text field in workflow rule

Can anyone confirm what I am seeing, which is that when setting the value in a custom text field with a rule, it’s not possible to insert line breaks in the contents?

This is different from when manually entering values in a custom text field, where you can use line breaks. Anybody else seeing the same thing?

Hey @Liohn_Sherer
Indeed, I can see the same thing. The line breaks, however, only appear when I click into the custom field or hover over it; otherwise, the whole test appears on a single line.

Interesting. Thanks for testing

Thanks for confirming this behavior. As a workaround, you might try using HTML line breaks (
) or Unicode line break characters (U+000A) in the rule’s text field value. Some users have reported success with HTML formatting in custom fields.

Alternatively, if the line breaks are critical for your workflow, consider using a different field type like a multi-line text field or adding the content as a comment (which supports formatting) instead of a custom field.

Has anyone else found a workaround for this?

This is for a subtask titles, not custom fields, but perhaps have a look just in case this is helpful. I use it regularly still:

Thanks,

Larry

Interesting tip.

Can confirm it does not work in the custom text field, but I will put it into my autohotkey script for future use.

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