How do I transfer ownership of a private project?

[karmela.lejarde]

Hello everyone, I have a colleague who left the company. She is the owner of a private project, and I need to transfer ownership of that project to me. I am a member of the project, and I am also an admin in our enterprise account. We need to deprovision her from our enterprise account because we need the seat, but I understand from lurking about in the forums that if we deprovision her, all her private projects also disappear. Can you let me know how I can switch ownership of her private project to me? Thank you.

[lpb]

To switch ownership, you can make the request of support@asana.com, and they should be able to help you.

Another approach: Before you deprovision, commandeer the colleague’s login and make the change yourself, while logged in as them.

For more info before you deprovision, see my Forum Leader Tip:

Remove/Offboard/Deprovision a User from an Organization, and what to do beforehand

Before you remove a user from your organization it’s good to take several steps to avoid possibly losing some item access (which could require Asana Support to restore). I couldn’t find this information in one place, and since it’s hard to remember when only periodically needed, I decided to create this as a reference. Before removing the user, consider carrying out these steps for any items you care about: Note: These steps are easiest to carry out if you log in with the credentials of the…

Thanks,

Larry