Hi there,
During my trial, I created projects that are now blocked since the trial ended. How can I restore access to them? I believe the free version should still allow me to create basic projects and tasks.
Thank you!
There should be a call to action on the page to request a trial extension. Do you see anything?
I’m having the same problem. I don’t think that they want to extend the trial. They want to go back to using the free version, but are unable to because some of their tasks have premium features attached to them, which are now locked.
Hi @Justin_Page, I’m sorry to hear that you and your colleagues are running into issues. The trial extension will allow you to remove the paid features so that you can go back to the Personal free version. To have the trial extended, you just need to submit a request to our Sales team via this form.
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