Harvest third-party cookies error on Windows App

Hi,

Recently the windows app throws this errors when trying to login into harvest.
harvest error

Is it possible to access the settings on the windows app the same as you can on chrome to fix the cookies?
Harvest in asana works fine when using chrome.

Thanks

Dan

4 Likes

Hi @Dan_Barker, welcome to the Asana Community Forum and thanks for reporting this! We have received some reports about an error with the Harvest integration on the Asana Desktop app and it was escalated to our product team. We will post an update here as soon as we have any news!

4 Likes

Briefly describe (1-2 sentences) the Bug you’re experiencing: In latest Asana App for Mac (1.4.0) the integration for Harvest time tracking is no longer working due to 3rd party cookies issue

Steps to reproduce: In Asana App, trying to click on Harvest clcok will provide Harvest login prompt with 3rd party cookies notice

Browser version: NA

Upload screenshots below: See screenshot here; Shared-Image-2021-10-07-16-39-27.png

Hope to hear from you soon.

With best regards,

Piet Nutbey

5 Likes

we are experiencing it on several devices and OS.

Hi @Piet_Nutbey, @Trista, thanks for flagging this!

Could you please try the troubleshooting steps listed below and let me know if any of these resolve the issue? It’s like that another browser extension is causing this issue:

Please also check your 3rd party cookie settings for your browser.

Looking forward to hearing back from you :slight_smile:

FYI: It’s in the asana desktop app. Essentially an isolated version of the chrome browser, however the asana desktop app does not allow / does not have any access to 3rd party content cookie settings.

3 Likes

Yeah! I have the same issue! :slight_smile:

Hi all :wave:t2: Thanks for flagging this!

We have received some reports about an error with the Harvest integration on the Asana Desktop app and it was escalated to our product team. We will post an update here as soon as we have any news!

6 Likes

FYI – If you are using chrome you can create a shortcut (more tools) that functionally replicates the app on your desktop, except for the added benefit of third party cookies working!

1 Like

Glad to see this is being address. Same problem on my Mac app with OS BigSur 11.6.

same problem for me on the mac desktop app

1 Like

Several of my team members have also had this problem on the Mac OSX desktop app for the last several days.

Our team is seeing the same thing with the Mac Desktop App (on a variety of MacOS versions).

Same problem here on macOS Big Sur

1 Like

Same problem on macOS Big Sur

I’m still seeing this problem. Any update on a fix for this issue?

Any fixes for this? Still not working on Windows, is fine on Mac.

Still experiencing this issue on Mac. Any updates? Thanks.

2 Likes

This stopped working on the windows app last week when it was updated but it was still working fine in the browser. As of this morning, the timer doesn’t work in the browser either. Any updates on a fix?

Same issue here: Desktop App with macOS Big Sur 11.6

Any updates on this?