even after whitelisting the asana app API in gsuite, the Asana app doesn’t show up in gmail
has anyone solved this before
HI @kamel_sellaoui,
Can you confirm if you managed to find the add-on in the Google market place, installed it but can’t find it in your gmail account; or if you’re unable to find it in the marketplace altogether?
Looking forward to your reply!
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its in the right side bar of the gmail interface
installed but can’t find in gmail
nb ;: i nstalled from marketplace at enterprise level in gsuite, added and whitelisted asana for gmail api
Thanks for the additional info @kamel_sellaoui,
Can you confirm if your right side panel (where Gmail add-ons are nested) is open?
Yes it is open
So sorry for the delay in responding to you @kamel_sellaoui! If you still experience this issue, could you please reach out to our support team with the following information:
- Screenshot of your right-sidebar in Gmail (as seen in my screenshot above) - just make sure it is open
- Screenshot of what you’re seeing when accessing this page: https://gsuite.google.com/marketplace/app/asana_for_gmail/923474483785
- The URL of this thread so you don’t have to re-explain everything you’ve already outlined here!
Hope this gets resolved soon!