I’ve built out a form. The form has fields as values that are connected to a workspace. This workspace (project) has rules that I’ve developed to help with my team’s workflow.
When the “category” selected is designed, and assets selected are posters, flyers, roll up banners, backdrops, merchandise, booth, or other design items, then the rules are set up to trigger the creation of subtasks that are assigned to different members of the design team.
The issue is that it doesn’t produce all the subtasks that I’ve set up in the rules. It limits it to 3 subtasks each and every time under the “form submission” parent task.
Question:
why does it limit itself to creating three subtasks?
is there a way around it with an alternative tool or solution?
if there isn’t a solution to this, does anyone recommend an alternative method?
To understand, we’d really have to see screenshots of all related rules and content it’s operating on, which is a lot. Perhaps try these troubleshooting steps, then please 1) Report your problem by going to Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to www.asana.com/support (make sure you are logged in to Asana) > click the chat icon at the bottom right > type “speak to an agent” > click “Yes” > click “Something Else” > click “Create a support ticket.”
I believe that you need to rewrite your rule avoiding the “Otherwise if” structure that’s repeatedly used, because “Otherwise” implies an “else” kind of logic wherein that portion of the logic will not be evaluated/executed at all so long as any preceding condition was true.
I wrote a slightly simplified example based on your approach and confirmed that much, and while I’m not absolutely positive about your case, I think this is the fundamental problem. This slightly simplified version of your approach fails for me:
It will never add more than one subtask per new entry, even if that task has both Twitter and Instagram checkboxes checked. (I confirmed that, separately, a task with Twitter checked adds a Twitter subtask, and one with Instagram checked adds an Instagram subtask, proving the “Otherwise” problem I stated above.
Here’s a solution that works and will add both subtasks simultaneously. It requires two separate rules and works because it’s not relying on “Otherwise”:
