error when changing the email address

Good afternoon! There is an error when trying to change the email address for Asan’s profile - my employee clicks on the link in the email, but it says that the link is not valid (even though the email was sent just a minute ago).

This has been happening since yesterday, and the error persists today. Please help

Sorry, @Ксения_Методолог,

Your best bet: Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry