Hey… Tried to install this and I got this message: Installation failed The extension manifest cannot be retrieved for installation. The remote server returned an error: (412) Precondition Failed.

This happened to me too. In response to @Marie , I used my work account. Not sure if it matters, but it’s the same email address that’s linked to Asana.

I tried with my personal account ( gmail.com ), my work account ( danialu.fr ) and my other work account ( autodesk.com ) , I get exactly the same error message.

@emurphy , could you confirm what operating system and browser you’re using? If you could give the version you’re running for both, it would be super useful for us to investigate! Thank you so much!

@Patrick_EMIN , the Outlook integration only works with Outlook accounts, which would explain why it’s not working with your gmail.com address (if you don’t use it yet, you should check out our Gmail integration ). Regarding your two other addresses, is Outlook your email provider?

I have two accounts I use with Outlook Firefox 62.0.3 Windows 10

Just moved this discussion to another thread to easily follow-up! Looking forward to your replies @Patrick_EMIN and @emurphy

@Patrick_EMIN , so sorry for all the questions, but any chance you could let us know what the version of your exchange server is? ( Determine the version of Microsoft Exchange Server my account connects to - Microsoft Support ) This would be super useful for our team to investigate this issue further! …

Exchange server version 15.20.1185.3

Enable to download the Asana for Outlook integration

English Forum Critical Bugs Closed

Marie 4 October 2018 21:07 8

Thanks for the follow-up. Could you please let me know which domain is hosted with Outlook and let me know whet browser and operating system you’re running? Many thanks for your help!

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Enable to download the Asana for Outlook integration

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