We have set up forms for a couple of projects for our clients to submit work requests but none of our team are receiving email notifications about new tasks as they come through. We are only receiving ‘asana inbox’ notifications which we don’t see on a regular basis. We have all our email notifications turned on but are barely getting any notifications. Is there a way to set this up so that new submissions from forms sends email notifications?
Hi @Megan_Griffin, welcome to the Community Forum and thanks for reaching out!
In order to receive email notifications each time a form is submitted and a task is added to the project, you’ll need to add a specific user as the assignee of all form submission tasks. This user will be notified by email every time a new form is added to the project.
I recommend you checking this thread where the community members shared more tips: No Email Notifications for Forms?
I hope this helps!