Email-created tasks duplicate when someone replies to the email

We use the email address for a project for task-intake. The typical use is someone sends an email to someone else, and CC’s the project email address to create a task. If someone else on the email thread replies-all, the task is then duplicated in the Asana project. I would love to be able to have messages with the same subject just add to the task discussion instead of creating another task that I have to delete. Thanks for all you do!

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Hi @bwooceli,

Have a look at this ither thread where I explain how to reply to email create task comments instead of creating duplicated task: How to prevent duplicate tasks from being created when sending an email to the same thread more than once?

Hope this helps!

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