I’ve gotten an email twice that one of my domains is going to be deactivated because I haven’t logged in in two years.
A) that’s not true. I log in all the time to the domain, but usually on my phone.
B) I specifically logged in on desktop when I got the first email a couple of weeks ago and created and new task.
I got the email again this morning. How can I keep this domain from being deactivated?
Welcome to the forum @Tonia_Kendrick !
I’m not sure if we are able to help from the forum. My best guest is that it maybe is referring to a separate workspace?
Domain sounds odd language to use, as this usually refers to a web domain (like asana.com) and I don’t think this is an entity in Asana.
To better help you it would be good to know what the exact wording is that was being used.
I would advise you to contact support though, as I think they are better equipped to assist you: How to contact our Support Team ✉
Well, the email specifically said to ask in the forum. So I don’t think they want people to contact support.
In any case, here is the exact wording of the email:
We noticed you have not logged into your Asana “Personal Projects” domain in the past two years. For security purposes, we are conducting a routine cleanup of inactive accounts.
If you do not resume activity in your “Personal Projects” domain within the next 15 days, your access to this domain will be deactivated, including losing access to your data in this domain. This will NOT affect your access to any other Asana domain, workspace or organization.
To maintain your account and keep your data, simply log into your “Personal Projects” domain and create at least 1 task. To access your Personal Projects log into your Asana account > click your profile picture > select “Personal Projects”.
If you have any questions about this update, please feel free to post them in our Community Forum, where our community managers and Forum Leaders will be happy to help.
Thank you for being a valued user of Asana.
Warm regards,
The Asana Team
In that case I will tag my fellow forum leaders and our community managers for help. 
Sorry you are experiencing this.
Personal Projects is one of the early spaces relating (potentially) to a private email address, outside your current work email.
When Asana tightened their privacy policy, accessing all domains from one email address was stopped.
If you remember setting up that Personal Projects domain, using another email address, perhaps try logging into using that email and see how you get on.
Hope this helps a bit.
I’m pretty sure you created the task in a workspace/domain other than your Personal Projects.
Courtesy of @Vanessa_N:
How do I know if I am part of the “Personal Projects” domain?: To access your “Personal Projects” log into your Asana account > click your profile picture > select “Personal Projects”. If the “Personal Projects” space is not present, you are not part of that legacy domain.
Thanks,
Larry
Nope. I’m looking at it right now. I’m in personal projects. The task I created is called “task to avoid deletion.” It’s right there in “My Tasks.”
I appreciate all the answers, but at this point, I don’t even care. I’m just going to export the tasks and reimport them into a project.
Ok, @Tonia_Kendrick. Last question: Did you get there by click your profile picture > select “Personal Projects”?
Well, I don’t have a profile picture uploaded, but yes, I clicked on my initials and then selected Personal Projects.
Hi everyone, thanks so much for your help here! And @Tonia_Kendrick, I’m really sorry for the hassle.
To clarify, this message specifically relates to Personal Projects spaces, which, as some of the Forum Leaders have mentioned, are part of an older model that Asana no longer supports. If you actively use your Asana account (organizations and workspaces), but not your Personal Projects specifically, you may receive this notification, but you can rest assured that the deletion of a Personal Projects space will not impact your other spaces in Asana.
If you’ve logged in and created a task in your Personal Projects space, it will automatically be removed from the deletion list. Please note, however, that these automated messages are scheduled a few days in advance, so it’s possible you were still on the list when the notification was scheduled.
If you continue receiving these notifications and want to double-check that your Personal Projects space won’t be deleted, I recommend reaching out to our Support team. They’ll be able to confirm the status of your account.
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