Welcome to the Forum @Victoria_Harrell and sorry to hear you’re running into trouble here; let’s see if we can fix this together!
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Can you confirm you’ve followed the steps in this post to enable browsers notifications? Introducing browser notifications!
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Can you also check you don’t have your Do Not Disturb enabled?
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And last, can you confirm that you don’t have the Inbox snooze hack enable?
I look forward to your reply!