CSV file upload not working

Briefly describe (1-2 sentences) the Bug you’re experiencing: When I create a project and upload the CSV file, Asana gets stuck ‘loading’ the file. This never concludes.

Steps to reproduce: Created the project over multiple times, different browsers. Created a test project with 3 lines (as project having difficulty was about 50 lines) but still not uploading.

Browser version: Chrome Version 80.0.3987.149 (Official Build) (64-bit)

Upload screenshots below:

Hi @Matthew_Mason,

CSV issues are very hard for us to troubleshoot via the Forum, so if the issue persist, I would recommend reaching out to our support team with the following info:

  • URL of the project you’re trying to import your tasks in
  • A copy of your CSV file
  • The URL of this thread so you don’t have to re-explain everything

Our support team is more equipped to investigate these issues and should be able to sort this out for you. So sorry for not being to help further via the Forum!

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