Asana continues to crash when attempting to upload a CSV file

English Forum Critical Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing: Asana continues to crash when trying to upload csv file.

Steps to reproduce: Log in - Asana
Import > CSV > Make Edits > assign the columns appropriately

Browser version: Version 79.0.3945.117 (Official Build) (64-bit)

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2

Thanks for the report and so sorry for the trouble @Michelle_Biscoe. Let’s see how we can help with that:

  1. Can you confirm you’ve followed the tips in this article to set up your CSV before importing it in Asana?

  2. How big is your CSV? (how many rows roughly?)

  3. Could you create a small test CSV file, and verify if you can successfully import it in this project? That would help understand if the issue comes from the CSV file or from Asana

Looking forward to your reply!

3

Happy Friday @Michelle_Biscoe :wave:

I’m closing this thread as we haven’t heard back from you but please let us know if you need further help with this issue!

Have a great weekend!

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