Create knowledgebase for all team in ASANA

English Forum Product Feedback
1

Hi,
I want to know is there any knowledge base feature in ASANA?

For example, creating some how-to documents for newcomers, creating common information about projects, etc.

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2

Welcome :wave:
We usually achieve this by creating a dedicated project and store the data inside tasks. Would that solve your problem?

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3

Unfortunately, it is not what actually we want. We want additional section, where we can keep our documentations for the projects. This may help team members to get some knowledge about the tasks and terms in task.

Thank you for your answer.

4

You mean that you don’t want to use a task, wherever it is, but rather have a new “feature”?

5

Hi @Elvin2 and welcome to the Forum!

Would you consider using the project description?

6

@Elvin2, Asana is not a document management tool. It’s a task and project management tool.

For associated project documents and procedures, I would recommend creating and saving those in your organizations document management tool/repository and then providing links to them in the Asana Project and Task descriptions.

If you are already using Box, Dropbox, Google Drive, or OneDrive it’s even easier when using the Asana attachment feature.

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7

Wow what a bunch of unhelpful reply’s, I hope you found a solution (I’m looking to solve this same issue)

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8

We are looking for the same thing. Would be a nice feature if it would be possible to integrate within Asana.

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9

@adam_walker1 & @Finn_Stenberg have you seen this post: Company Wiki

It seems as though you are looking for something similar. Since the dedicated space being described doesn’t exactly exist today, I’d recommend looking at how a comment-only project could meet your need.

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10

Thanks a lot for emphasizing how good we are :muscle: really proud of everyone, it was a collective effort! :muscle:

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11

Hi

We have tried that but it’s not good enough…

Thanks anyway

12

My recommendation to fellow Forum members here would be to check out Slite.com – a very well designed and highly capable tool for just what is being requested. We recently adopted it, and it fits our KnowledgeBase needs incredibly well, AND it integrates seamlessly with Asana, as well as having a very similar UX / visual style.

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13

We have been lookin into that. I think also its the best option but comes with another cost and more maintenance. If we could get something similar but simpler within Asana it would be enough for us I think.

14

We use ServiceNow. Which I fondly refer to as KillMeNow.

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15

For my part, I keep accidentally “Completing” wiki items; It would be nice to be able to turn that off for a project.

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16

The comment-only permission is there to help with this :slight_smile:

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17

Is there a way to remove the ability for anyone (even the owner) to be able to “complete” a task when setting up a comment-only project as a knowledge base?

18

Hello @Bryan_Eriksson welcome to the Asana Community Forum :wave:

I mean let‘s assume the owner that has edit access to the project completes a task by mistake I recommend setting up a rule that would automatically mark such tasks as incomplete again. Would this help?

Otherwise you can set up a specific user with a separate email that you always login to when updating the knowledge base.

Here is an existing feedback thread you might be interested in upvoting

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19

Ok, thanks. Hopefully they set up better permission settings soon. And the ability to create a knowledge base would be essential.

Bryan Eriksson

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20

I just found this product feedback request and recommend upvoting there as well: Company Wiki @Bryan_Eriksson