When I try to add an image to my task, it will be uploaded but after that I cannot see the thumbails and If I open it I cannot see nothing.
Moreover, all the image that I’ve previously added in my task are now “corrupted”.
Moreover, I cannot see my profile picture.
Steps to reproduce:
Drag an image (.png) and drop inside a task as attachment
Chrome: 108.0.5359.125 (64bit)
Upload screenshots below:
Thanks for the technical support,
Can you confirm if you can reproduce this when logging into your Asana account from an incognito/private window?
yes, here the screenshot.
Got it @FG1,
Can you confirm the following to help us investigate:
Is this happening on a particular project or across multiple project?
- Are you the only person experiencing this issue in your team?
- Can you share a screenshot of the results you’re seeing when clicking on this link?
- I know you’re using the Chrome browser, but what device are you using?
Thanks again for your help!
Actually I have only one project: however I’ve tried to create a new one and the problem remain.
About the other questions:
- No, also my collaborator
- Screenshot attached
- I always access from my DELL laptop, Windows 10 Enterprise 64bit - 22H2 - build 19045.2251
Thanks for the support,
This is likely related to your set up and not a wide spread bug, so our support team will be best suited to help here. Can you please reach out to them (How to contact our Support Team ✉) and share the link of this thread so you don’t have to re-explain everything from scratch?
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