Can't access my organization or account - need to downgrade my account and I don't seem to have permissions.

Briefly describe (1-2 sentences) the Bug you’re experiencing: I can’t access my account on Asana to downgrade. I go to my “Organization Settings” and can only see “General”

Steps to reproduce: above

Browser version: not browser related - Chrome

Upload screenshots below:

Hi @Casey_Sullivan1 and welcome to the Forum! :wave:

I’m sorry to hear you are running into this issue. You might be able to downgrade you plan directly from your account by following these steps: .

If this is not working in your case, I would recommend to reach to our support team. They will be more than happy to help you!