Briefly describe (1-2 sentences) the Bug you’re experiencing: I can’t access my account on Asana to downgrade. I go to my “Organization Settings” and can only see “General”
Steps to reproduce: above
Browser version: not browser related - Chrome
Upload screenshots below:
Hi @Casey_Sullivan1 and welcome to the Forum!
I’m sorry to hear you are running into this issue. You might be able to downgrade you plan directly from your account by following these steps: https://asana.com/guide/help/premium/billing#gl-downgrade .
If this is not working in your case, I would recommend to reach to our support team. They will be more than happy to help you!