Cannot add users on free plan- even though there is still space

Tips and Tricks
#1

Despite having less than 15 users (which is allowed on the free plan), Asana is not allowing me to add any more and keeps giving me an error - “Your invite wasn’t sent. Please contact support.”

Browser version: Google Chrome, Version 87.0.4280.141

Here’s a screenshot: https://i.imgur.com/kCStT8j.png

#2

Did you contact support :sweat_smile:?
Joke aside, the forum is not considered “support” in that sense, you need to contact the official support so they can look at your specific case

#3