My team is working with a collaborative inbox in Google groups. We would like to use ASANA by automatic forwarding incoming emails from the group inbox to ASANA. I have added the group email address to the ASANA project, and added the ASANA forwarding email address as a member to our Google group inbox. However, automatic forwarding still does not work.
This is probably because the initial sender of the email is not part of our ASANA project.
Some background information. My team is handling incoming requests about our products, these requests are send to our google group email address. So we receive emails in our group inbox from a lot of different people, therefore we can not make them a member of our ASANA project.
Is there any way to get the emails from our google group inbox automatic forwarded and that a task is created in ASANA?
Thank you in advance for your feedback.