Attach image in Conversations


#1

Can’t add images to Conversation comments.

Attach from the computer doesn’t work, and when attaching say from google drive, attaches as non-previewable file.


#2

Hi @Razmik_Badalyan1! Sounds like you’re having two distinct problems:

  1. Not being able to attach a file from your computer:
  • Are you getting any error message?
  • What type of file are you trying to upload? Have you tried other?
  • I would also recommend trying from another browser or an incognito window, just in case the issue is directly related to your browser.
  1. Can’t preview file:
    Currently, only certain type of files will return a preview, typically png and jpeg will display a preview but pdf won’t.

Hope this helps but let me know if you have any follow-up questions! :slight_smile:


#3

Hi Marie,

It’s strange. it does upload images today and preview works :man_shrugging:


#4

Great news @Razmik_Badalyan1, sounds like it might just have been a small browser issue!

Thanks for keeping me posted, have a great day! :slight_smile: