Asana's new navigation experience

Please just allow us to change it back! It is terrible!

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Yes, this!

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This just got foisted on us on Friday. After 3 days of using it, I can say I really don’t like it and would love to roll back. There is so much wasted space now. There is no reason to have 2 menu bars on the left. None.

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Sign me up looks nice!

I’d like to vote for a roll-back here too.

I’m supposed to create a number of New Employee Custom Trainings for an Enterprise client next week, only now they are stuck in a Beta navigation that will likely not actually be enduring - making whatever videos I create not helpful in the long run.

Please roll-back! Or at least let us know what’s going on and the time frame so we can plan our work better.

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Very messy UX, poor information architecture. Feels like 2024 AI designed it. What happened to ‘less is more’? The top-level features got the wrong accessibility priority and interfere with daily usage. It’s designed for <1% of primary use cases. :-1:

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Hi Nikko,

I retested with a co-worker who also has the new view (he has the Member role). Here is my issue: Via the new view, a user who is only a viewer or a commenter on a project can edit/delete/deactivate the form. However, that same user does NOT have access to the form from the project directly (the Workflow tab does not show nor does the “+” Add Tab option). So to us, the level of access to the form is indeed different via the new navigation. I strongly feel this should be addressed before the new nav is fully implemented/rolled out. Thank you.

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Did some validation here, and this is something we can definitely fix.

I also validated that the menu items are available to the user, but they actually cause a crash, so we are still not allowing a user who has Comment Only access any way to edit/manage/delete the Form. We’ll work to resolve this bug before 100% rollout.

Expected behavior:

  1. The user should be able to view the Form, Star the form, and Copy Link

  2. The user should not have menu items to Edit, Delete, or Deactivate the form.

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Hi Wayne (and the rest of the Forum!)

We’re still running this experiment for domains through January and can’t guarantee a result until we’ve gotten the test results back. I know that this can be frustrating and thank you so much for bearing with us here as we figure out what’s best for all of our customers.

Right now, we can’t roll back until we have a confident understanding of how it impacts how users use the product, and until then, we have to keep the experience on for the customers that were selected by our experimentation framework.

Please trust that I am hearing and understanding everybody’s feedback. I’m really appreciative of everybody speaking up, because it helps us build a better experience as we iterate toward the future! All of us leverage Asana differently, so surfacing what’s painful in this new iteration helps us find blind spots we might have to try to solve for. We’re working on ways to iterate the experience to make sure our users can still get the most out of Asana in the ways that works best for y’all.

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I think it’s great that Asana is experimenting with different navigation experiences. However, I think these experiments should always be opt-in with a plan to collect feedback from people/organizations who choose to participate.

Unexpected changes like this can be disorienting for users, especially those new to Asana. These navigation changes also introduce inefficiencies that disrupt workflows of more advanced users (myself included).

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I haven’t combed through everything, so some of this may be redundant. However, want this feedback considered. (Note: my org is at Enterprise level.)

  • Overall, the new nav is confusing and cluttered :persevering_face: Especially for my org’s team members who are using the tool for the project management/to-do list aspects (which is the majority).
    • Personally, I enjoy it, BUT I’m the outlier ‘techy’ one who is doing a lot of the workflow builds and behind-the-scenes work. It does make training people really challenging!
    • Feels more techy/code-based functionality vs. the approachable, user-friendly interface Asana had before (which is what my org chose it for).
  • If the W/P/W/C sidebar stays, we’ll need the ability to collapse it while keeping the secondary sidebar open.
  • ALL starred items should be in ONE view—preferably in the Work tab.
    • Not reasonable to have starred divvied up between Work, Plan, Workflow and Company. So many of my colleagues are confused and frustrated by this.
  • Workflow is a super helpful option for Asana superusers, but I would argue it should only appear for Admins and Super Admins.
  • We also miss the ability to reorder items in the sidebar.
  • Move the ‘+’ (Add) button and the user profile button back to the top.

Very bummed out this is a forced test, and that it’s across all user types. Please make these feature tests an opt-in option in the future, or at least roll it out to Asana users who are more likely to take time to understand the new feature (like Admins and Super Admins).

This has caused a lot of frustration in my org, especially with the new users who were just onboarding last month. So many of their trainings/screenshots/notes are now null, and it counters the message that Asana is supposed to make their work lives easier. This feature testing/rollout doesn’t give a fair impression of how wonderful Asana actually is.

Thank you so much, @Nikko_Mendoza, for listening to the feedback and gathering data for improvement! This is a tough one, and I know we all appreciate your openness.

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Nikko, I understand the intent behind the experiment, but the rationale you presented does not match the reality of how this change was rolled out. If the impact on all customers had truly been considered, this redesign would not have been deployed without communication, consultation or a transition plan. This argument is only used when it is convinient for you.

Teams in the Global South will face far greater disruption than what is being acknowledged. Many work with smaller screens, less powerful machines and wider variations in digital literacy. They rely on detailed internal guides to navigate a complex system like Asana. This redesign eliminated those guides overnight and left users unable to complete essential tasks. That is not an experimental inconvenience. It is a serious operational failure.

The timing makes the situation even more difficult. Organizations are closing the year and setting up the entire structure for the next cycle. Stability is not optional at this moment. A full UI overhaul during this period has created barriers that teams cannot simply work around.

The explanations provided so far do not address these impacts. Continuing the experiment under these conditions, despite the clear disruption it is causing, is not acceptable. A rollback is necessary to restore basic operational viability for the customers who were most affected by the decision.

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Not a fan of the new layout at all, wish we could go back. There are so many extra clicks and unnecessary navigation to try and find what I already had set up the way I liked it. Please give the option to chose the old layout or the new. Also feels like just more wasted space and messes up the flow of how I have my Asana set up for what I need.

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@J-Niv if you haven’t yet, vote here!

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Please bring back Teams → Projects in the navigation. My entire org’s workflow is built around this and now it’s just gone. Agreed with a lot of commenters here that this new design emphasizes a lot of the upgraded features and makes basic use (keeping projects organized and easy to find) harder.

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@Stephanie_Edwards4, In the left sidebar navigation, click Company > hover any team > see and choose from a list of the team’s projects.

Thanks,

Larry

Thanks Larry! I swear I looked for that 17 times and it was not there. Still tough that it’s been separated out from “work” but it’s a step in the right direction.

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I didn’t want to share a rant. So, in short. The nav is detracting from the UX, Asana’s signature minimalism is getting negatively impacted. You’ve put more stuff on the screen that goes unused, unclicked, unneeded >95% of the time I’m using it. Find another way or hide the new stuff.

Or, maybe maintain a minimalist mode for us?

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@Emily_Roman The new navigation experience wasn’t applied to our domain, so I haven’t had much hands-on experience with it outside of Asanaverse. That said, I just noticed that the Smart Chat feature doesn’t appear to be included. Do you know if this is planned to be rolled back?

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I dont think soo because current interface is also usefel, nested view will be an upgraded version.