Asana's new navigation experience

My thoughts echo those of others, positive and negative. We are on the Enterprise+ plan, I use Asana in Chrome on a desktop, and have the Super Admin role.

  • I am not going to remember joining or signing up for anything that was months ago, so this also took me by surprise when I logged in this morning.
    • I write process guides for our Org and having my view change w/o warning is problematic as my screenshots are no longer accurate for the majority of users.
    • I agree, testers should have a Beta mode they can toggle off/on.
  • As a super admin in the middle of a clean up and standardization project of Asana, I appreciate the ease of seeing the Workflow items. However I have major concerns about all users being able to easily access and edit or delete the workflow items with this new nav functionality.
    • Forms located in projects I don’t have access to (unless I’m in Work Access Mode) have all options available including Deactivate and Delete. I can delete any rule or project template. This is a problem if a user with a Member license will see the same.
  • Even though my default is to have the sidebar hidden, I can imagine my new default would be to have it open. However, I agree it takes up too much space, even if additions are coming. I generally increase the zoom in my browser and with this new nav–it greatly decreases what I actually want to see (Home, Inbox, Project).
  • I wish the Workflow gallery automatically opened in a new tab.
  • Will resorting the list of projects under Work > Work only show for the user? Or will the view change for all users?
  • If we use the new role based customization to limit the ability to create a new team, will the + be hidden or will the user see an error?

The new navigation was enabled in our workspace this morning, and even though I had read about the changes ahead of time, I realized that the Starred section in Work mode no longer includes the forms we’ve starred. This is a significant pain point for us.

We rely heavily on forms to standardize submissions for event requests, work requests, out-of-office notifications, and more. With the new layout, users now have to go elsewhere to find these forms, which feels like a major downgrade to the overall user experience.

Hey @Esteban_Giannini , you and your team may want to vote for this.

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Hey Jess,

However I have major concerns about all users being able to easily access and edit or delete the workflow items with this new nav functionality

We hear this concern and would love to learn more about the visibility concerns. To build some confidence, your Members should only see Workflow objects that they have access to. For example, only Bundle Admins can edit bundles, Rules are only editable if users have edit/admin access to the Project the rule is a part of. Project Templates don’t have any access control at the moment, so any domain member who has access to Project Templates was able to delete Project Templates before, and continue to have the same access in the new navigation. All objects should have the same level of access today as they did before the navigation was released.

Forms located in projects I don’t have access to (unless I’m in Work Access Mode) have all options available including Deactivate and Delete. I can delete any rule or project template. This is a problem if a user with a Member license will see the same.

Forms that are in private projects aren’t visible to users unless they have been invited to submit the form. After a user has seen a form it’ll be available in the list of Forms. The user can only Deactivate or Delete the form if they have edit/admin access to the project the Form is associated with.

Will resorting the list of projects under Work > Work only show for the user? Or will the view change for all users?

That is a personal view! Other users won’t see what changes there.

If we use the new role based customization to limit the ability to create a new team, will the + be hidden or will the user see an error?

We hide the "+” if the user cannot create a Team.

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Thanks, @Nikko_Mendoza; that reveals a lot of detail behind the UI, and I love all of those detailed design decisions!

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That is certainly understandable, but in the meantime, the redesign feels fragmented in a way that I’m finding difficult to adjust to. The resources I access most frequently (both starred and unstarred) are now separated from one another into categories that introduce barriers to navigating between logically related features. Also, the categories themselves don’t make sense to me:

  • “Plan” includes capacity plans (logical), goals (fair I guess), and dashboards (???). This is not where I think to go when looking for dashboards, perhaps because I generally use dashboards for monitoring ongoing work rather than for planning.
  • “Company” includes teams, but when I see the word “company” in Asana, I think of company-level goals. The icon for this category is also what’s used to denote that something is visible to the organization, so I somewhat expected to find those things listed there.
    • I specifically curated the team landing pages for a number of teams at my organization to improve their use as navigation tools, but with the redesign, they’re “hidden” in a way limits their utility and discoverability.
  • “Work” feels insufficiently descriptive; everything I do in Asana is work. That’s the category where I expect to find my and my team’s current and upcoming work, and the tools I need to monitor and plan that work. Perhaps the goals we’re working toward as well. Almost like where I would go to find everything in one place. Almost like… the previous sidebar design (which wasn’t perfect but facilitated more natural navigation, IMO).

I’ve had to try to memorize the mapping between features and categories, as I can’t rely on intuition nor stars to find what I’m looking for. (The starred mode that’s been requested here/in a linked thread would probably solve some amount of my confusion, but I did appreciate previously that I didn’t have to star everything in order to find it at all, whereas I would in a starred mode.) This, alongside the various points others have noted, constitutes a pretty significant usability regression for me, unfortunately.

That said, I appreciate Asana gathering feedback and engaging with the community on this, it’s great to see.

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Today in the middle of the work day, on a Friday, Asana pushed out an update out to all users and moved the starred Goals out of our Work view… why? This is not a helpful update. Separating Asana boards from Goals is completely counter-intuitive. These screens are important and moving them out of the normal view isn’t helpful. Please provide an option to allow Starred Goals to show up in the Work… it’s part of the work. Users like options… and forcing us to change our internal workflows because of a software update that we can’t control isn’t helpful. Please reconsider this. Thank you.

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@Richard_Parke,

I’ve merged your post into an existing topic discussing the same thing so we can group related posts together.

Thanks,

Larry

Hi

We are very disapointed with this new version

  1. The new navigation is totally irrelevant and unusable for us, it needs 3 or 4 clicks to complete the same task that we were doing in 1 click before

  2. The two things I used the most, teams and projects, are now in separate locations and has made our workflow worse

Please how can we have the normal sidebar back

We have several asana accounts for various companies and everyone agrees on this.

i can see 80% of feedback is negative

I don’t understand how such a design could have been approved internally when it clearly hinders the majority of users and makes using Asana much more complicated

We love Asana, but this update is a nightmare and counter-intuitive

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So agree !

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After years using Asana it is the first time I access this forum, only to complain about this new version that made my work harder.

Please bring the normal vision back! This new one is terrible

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Totally agreed. I am owner/manager of a private daycare of 5 staff. 90% of these new buttons are not relevant to me, some can’t even be used (need more expensive plan) - then why do they show them?

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I have given Feedback (very negative) through the Feedback link but I’d want to state the obvious observations here.

Context: I own and run a small business of 5 staff (a private daycare).

  • I only use a few buttons / screens (mostly My Task and the Projects)

  • I do not need Plan, Workflow, Company, Portfolio, Home, Inbox - this UI pushes all kinds of users (big corporates, small businesses …) all in one UI, forcing small businesses to stare at irrelevant features everyday and can’t change anything

  • Please consider that no user will need all these buttons (which can’t be hidden), most users will need only some that they use the most (though everyone will pick different things)

  • Please allow ability to hide/customize what buttons/screens people use the most.

  • The biggest strength of Asana over ClickUp, Monday, Trello etc. (I’ve tried 10+ of them all before settling on Asana) is that Asana has a simple, beautiful interface that doesn’t distract users from their important work - simple interface allows people to do work faster. Now with these annoying, irrelevant buttons, wasted space floating around, it distracts me every time I want to switch between My Task and the specific Project I’m working on - it’s like having to swim through a pool of 10 irrelevant things to get to the thing I want

  • Please change this rigid, hard to use UI and make your product easy to use again - this interface is bad for me as owner/manager of a small team

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Yes. Agreed.

Nobody builds a new Workflow everyday, changes Plan/Resources everyday, setting long-term Goals everyday. 90-95-99% of the time is in Work (execution).

This new UI forces people to stare at things that they may have to do once every 2-4-6 weeks everyday.

Please allow people to hide things they don’t need because it’s a barrier to things they need, increasing cost of context switching (already high for managers of multiple projects, small business owners managing business/family/personal works in one Asana platform

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Totally agreed. Asana must consider the diversity of users and needs. Please allow people to choose features/buttons that fit their needs without the irrelevant buttons/features.

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Who designed this? Why? We have a blank area (a strip) at the top where we can add a dozen links. However, there’s really little horizontal space. So, I constantly have to collapse the project menu using the hamburger menu. It’s just unnecessary clicks.

Подскажите, кто это проектировал — зачем? У нас вверху есть пустая область (полоса), куда можно добавить десяток ссылок. При этом, места по горизонтали реально мало. Поэтому, постоянно приходится сворачивать меню проектов, через гамбургер-меню. Это лишние клики.


Now you’ve added another block vertically and taken away space from the tasks. What’s the point?!

Сейчас вы добавили ещё один блок по вертикали и отобрали место у задач. Какой в этом смысл?!


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image

Hi Nikko,

I’ll retest and report back. I don’t believe I have any sort of access to the project the form is associated with, but I’ll double check. Thank you for the answers to my other questions.

Hi everyone, my Asana navigation seems to have changed today and I am finding the new layout really frustrating, so could someone please help me understand whether there is a way to revert it to the previous version, as I would very much prefer to keep using the old navigation?

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