I’ve checked a few things and I’m quite sure it’s related to the proxy settings.
In our company, all communication outside the organization is done via a proxy system. So, usually, when I start an app, a window pops up asking me to log in to the proxy.
For reference, I’m attaching a screenshot of what happens when I start Adobe Acrobat. In the case of Acrobat, after launching the app, it asks for a proxy login when signing into the app.
I believe it would be better if the Asana app could follow a similar process: first launch the app, then proceed with the sign-in process, and during this process, prompt for a proxy login.
I hope you’ll consider this. Thank you.