My desktop version is not working.

[Stephen_Lott]

Please read this before posting

Hello,
My desktop version of asana is not working on my imac, it keeps telling me i havent downloaded the latest version after i keep redownloading the only version on the website. Please advise

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[Michael_Z]

id double check the setting to open asana in desktop is enabled after installing on the mac. its in the profile settings.

[Rebecca_McGrath]

Hi @Stephen_Lott, welcome to the Asana Community Forum

Are you still running into this issue after trying @Michael_Z suggestion? If so, I’d suggest reaching out to our Support team where they can look into this further for you

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]