Make the app work under a proxy environment.

[Ka_Nishiyama]

Currently, this app does not work on networks that connect to the outside world through proxy servers. Download the Asana App for Mobile and Desktop • Asana
Asana can be used in your browser, but you’ll still need to log into your proxy server before using it. However, it is good to launch the browser and do it once at the beginning. Rather than using Asana on a browser, this is a setting that allows the browser app to connect to the outside world.
In addition, in the case of other companies’ apps (eg Acrobat, etc.), it is necessary to log in to the proxy server when starting each app. I am attaching a screenshot.

From the above, recreate the Asana app to connect externally via a proxy server.

Here is the reference link.

Asana white screen upon opening (windows)

I’ve checked a few things and I’m quite sure it’s related to the proxy settings. In our company, all communication outside the organization is done via a proxy system. So, usually, when I start an app, a window pops up asking me to log in to the proxy. For reference, I’m attaching a screenshot of what happens when I start Adobe Acrobat. In the case of Acrobat, after launching the app, it asks for a proxy login when signing into the app. I believe it would be better if the Asana app could foll…

[afrasdmes]

Additionally, you mentioned that Asana can still be used in a browser, but users need to log into the proxy server before using it.

[Ka_Nishiyama]

Hi, @afrasdmes
Indeed, it would be pleasing if the login for the proxy server is displayed in the same manner on the desktop application as well.

[Ka_Nishiyama]

This morning I received an email saying, ``The new version number is 2.1.3.‘’
This time as well, the connection problem via proxy was not resolved.