Briefly describe (1-2 sentences) the Bug you’re experiencing: When opening Instagantt and trying to sync to Asana Instagantt logs off because it cannot connect. I got a hold of Instagantt and they said it has to do with the API in Asana and to try incognito window. This worked but Asana is still having the issue.
Steps to reproduce: Open Asana then try to open Instagantt and sync the two.
Browser version: Google Chrome
Upload screenshots below:
I emailed the founder of Instagantt so he can come here and help! @danielguajardok
Hi @anon41818727 !
Can you try disconnecting the project and connecting it again? This usually happen when the project does not longer exists in Asana, or for some reason it has changed it’s ID
I tried it using Chrome today and it works just fine yesterday I had to go into an incognito window just like a Instagantt rep suggested to get it to work. Nothing was changed thanks
I have the same issue.
I simply can’t open an Asana project in Instagantt.
I get the Green “inSync” tick in Instagantt, but Instagantt continues to show it is loading.
I have contacted Instagantt, who have advised me, Instagantt is not loading the Asana project due to the Asana API. Apparently the Asana API has an issue with it.
What I have tried?
- Using Chrome (including deleting all history and cookies)
- Using Microsoft Edge (including deleting all history and cookies)
- Logging out of Asana and Instagantt
- Disconnecting the project from Instagantt and reconnecting.
Nothing seems to work.
Anyone else still experiencing Integration issues between Asana and Instagantt?
I am open to try and antyhing.
I am having the same problem and received the same answer from the instagantt Support .
I hope that Asana can help with that issue.