I have several screenshots I can post of this as well.
@Bastien_Siebman, thanks for the response.
We have been trying the just wait approach for 2 weeks…
We have at least 4 open tickets… 0 response other than automation…
HI @Ryan_Sakry,
I’ve gone ahead and moved your report in a separate thread to make it easier to follow up on your issue. Sorry you haven’t received yet a solution from our support team. I’m happy to look into this for you and see if I can help speed this up!
In order to help me identify the issue, could you please answer the follow-up questions?
- Is this happening with every page you’re trying to load or does it only affect specific project/tasks?
- Are your colleague affected too?
- Are you able to reproduce with a Chrome incognito window=,
- Are you able to reproduce with another browser?
- Could you run this test and let me know what the results are?
Thanks for your help, I look forward to your reply!
Marie,
Oddly enough I am one of 3 members of our 20+ staff having NO problems.
The rest of my staff though have tried seperate computers (home, laptops & phones in addition to workstations), serveral browseres (Chrome, Mozilla, Edge, IE), gone incogneto, and even tried clearing cookies / cache. Any time we think we have it fixed for someone, 5 mins later its acting up again.
Seems to alternate between locking them out of this project: Log in - Asana and their own My Tasks. Clicking on a direct link always seems to bring them to the task.
You may want to consult my open ticket #74639 for additional info.
Thanks for your reply @Ryan_Sakry, really appreciate it! closing this thread and will follow up on this issue here Projects and Tasks not loading - #13 by Marie. I’ll take a ook in your email too! Thanks again