Briefly describe (1-2 sentences) the Bug you’re experiencing: When I click on some projects that I am a member of the tasks never load Steps to reproduce: Click prject from the side bar. Browser version: Google Chrome Version 77.0.3865.75 (Official Build) (64-bit) Upload screenshots below: [i…

Marie, So far we have not seen any issues since about 2 PM CST on Friday, this includes the My Tasks issue mentioned here: Cannot Access "My Tasks" - #23 by Daniel_Williams Thank you much for you and your dev team’s efforts.

Asana looks fine https://trust.asana.com/ maybe just wait a bit?

Wow indeed! You need to reach out to support in this case.

Hi @Gregory_Frazier-Hans and thanks for the report. Apologies for the trouble there, let’s see if we can resolve this together. In order to help me identify the issue, could you please answer the follow-up questions? Is this happening with every page you’re trying to load or does it only affect sp…

@Marie Hi Thanks for your response. Yes just specific projects for me. It has also happened when clicking on My Tasks once or twice. Yes all of my colleagues have been affected either on the same project or others that they utilize yes yes Firefox 69.0 (64-bit), Microsoft Edge 44.17763.1.0, IE 11…

Also the comments from Rick, Ryan and Andrew are all colleagues that are affected. There are also others that have not had a chance to comment.

Sorry I didn’t realised you were all colleagues and was worried to confuse everyone trying to troubleshoot multiple issues on the same thread :slight_smile: Since you’re all experiencing the same issue, I’ll close the 3 other thread for now, and if you’re ok with it, I will work directly with you t…

Thanks Marie, that is understandable. If you would like the ticket numbers that My coworkers have logged as well we can get you those.

If you could send me these by DM it would be wonderful!

@Gregory_Frazier-Hans and all, It seems this project contains quite a lot of tasks (at least a couple of thousands), so I suspect that loading issues you’re experiencing are directly linked to this. I’ve gone ahead and escalated a task to our web team so they can take a look into and advise with a…

Marie, We look forward to hearing what you find. Out of curiosity, why did this start coming up just now? We have been using this Project as an ongoing task list for around 6 years or so and we’ve never seen anything like this. Additionally, there are a few other tasks where this has happened, t…

Projects and Tasks not loading

English Forum Critical Bugs Closed

Topic		Replies	Views
Issue Loading Asana - My Tasks & Projects Closed	7	1638	17 September 2019
Issue loading Asana Closed	5	1429	13 September 2019
Asana isn't loading Closed	4	2478	13 September 2019
Unable to load Asana Closed	2	1477	20 September 2019
Cannot Access "My Tasks" Closed	23	3081	24 September 2019

Projects and Tasks not loading

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