Hi @Rashad_Issa and @Shahlla_Karmali, our Developers let me know that the recently released improvements to the add-in should have resolved the attachment issue.
If you’re still running into problems, it could mean the add-in hasn’t updated yet, or there may be some cached data that needs to be cleared.
As part of the update, a new message was added to the attachments field:
“Uploading email attachments may require additional access permissions.”
If you see this message (as shown below), that means you’re on the latest version:
If you don’t see it, you’ll need to update your add-in.
And if you’re still having issues, whether with updating or with attachments despite being on the latest version, please reach out to our Support team. They’ll need to take a closer look at your domain settings to help troubleshoot further.
Thank you!