Asana changed one of our custom fields - huge negative impact on our company!

Hi @Sara_Beth_Watson , sorry to hear about this but judging from what you describe and your screenshots, I’m 99% sure that someone in your org has edited this custom field’s name and values (options).

To check this, go to edit your field and along the top you will see when it was last modified and by who! Once that is verified you can let them know that you will change it back, as per below…

You could do this by actually reinstating the field title and the options. The options are tricky though - you will need to map the ones left over now to what they were. It’s great you have a screenshot so you can make a better guess. If you get it wrong, simply rename to your original options.

Which ever fields were removed though, (such as ‘Qualitative’ because it’s been striked-out) you can add them back as options and Asana will reinstate them! BUT as long as you type them out EXACTLY as they were, case-sensitive too!

I have done this before and it has worked. If you are in a hurry I suggest you try it out, one option at a time.
If not, wait for support but I’m not sure they will be able to reinstate the field as it was. Maybe.

And to avoid this from happening again in the future, if you are at least on Business or Advanced tier (or above), you can lock your field from anyone else changing it, by selecting the last checkbox in the field’s editor pane!

8 Likes