Allow Private Comments

[ham]

Someone should create a product that combines the best of Asana and Slack

[Kelly_K]

I realise the first request for a feature of this nature dates back to May 2017. will the team please work on this?

[anon99628572]

This would also very helpful for our team!

[ShunS]

Just to mention that “Connected Work Links” added last year might help.

It might be still inefficient to communicate in another place, but we can at least exchange private comments and they are visible in the task to only relevant people.

[Kelly_K]

But it’s not quite the same, is it? I believe a “global privatisation” of all comments might even work better than trying to work around with exchanging comments with a private task link.

[AUSTERE]

It’s absolutely appalling that we’re ending 2023 with this feature STILL not being implemented. If it were I’d be bringing my entire 20+ team members on if you made it only as part of a higher tier membership. I’d spend good money for this feature. PLEASE TAKE IT SERIOUSLY. get your devs on it asap.

[Joseph_Lion]

Slacana

[Sascha_Paukner]

This is such a crucial and helpful feature. If I could decide I would leave Asana behind just for that reason.

[Paul_Creaney]

/internal or /team to add a comment visible to internal users only instead of external users.
That way we can add a customer facing status update and have an internal discussion away from client eyes.

I’m having a pig of a time bringing data back into zoho CRM - we can create the onboarding task then convert to project but the onboarding task and project aren’t linked (or rather that link isn’t exposed in the API) so we can’t feed project data back into CRM so we need to have update the onboarding task manually to feed CRM.

[Stephen_Li]

@Paul_Creaney - welcome to the forum! I think your second paragraph deserves its own post (in English Forum > Integrations if you’re using something pre-built or English Forum > Developers & API if you’re custom coding your connector). In that post, you might want to document your current process and what you’ve already tried, so the community can be as helpful as possible.

[Kevmoore]

Adding my voice to the chaos here. Enabling each comment to be only visible to team members vs. visible to team members AND guests/external viewers would be a game-changer.

I am seeking input on this post for org-wide helpdesk use cases, if anyone would like to chime in.

Thanks!

[RD_Creative]

I also want to voice support for this feature.

I do consulting work for marketing agencies. Agencies need to share timelines with clients, but don’t want them seeing any comments.

The ‘Export to PDF’ feature is super limited and IMO not helpful or usable. So that leaves agencies with no options to share Asana-generated timelines.

Really basic need here, that’s been requested for EIGHT YEARS.

In my opinion, there should be a feature at the project level to disable View access guests from seeing comments. I wouldn’t want the access at Comment level, because that would be a beast to manage.

[Kevin_Jordan]

We would like to be able to share project boards with customers, however there are times where we want internal comments which are private / hidden from the customers view for suggested approaches to a particular task for example.

[StK]

Asana recently introduced private custom fields, allowing users to control visibility of specific fields within projects—independent of the overall project privacy settings. I am not sure if this only for certain plan types, but when you now add a custom field you should see the ‘manage access’ at the top, and the ability to change the field access from ‘Project Members’ to ‘Private Field’

[lpb]

Welcome, @Kevin_Jordan,

In addition to @StK’s answer, if you search the Forum you’ll find other discussions, including the topic into which I’ve merged this thread. Some have used multi-homing and an overall project plus a private project where tasks/comments would only be seen by your internal folks. Others have used a link to a private task in the description or comment which appears as “Private task” to customers; so they’ll see that, but not the contents within, so you can have a private discussion there.

You may also want to vote for:

Private and Hidden Tasks/Sections in Public Projects

It would be nice if, when adding a task that’s already in a project to another project, you had the option to hide the details and title if one of the projects is private. The task’s title and details would be visible to people who are also in the private project, but remain hidden to those who only have access to the public project. Custom fields in the public project, as well as due date and assignee would be visible to everyone. Background: We use a public project to manage and prioritize …

I’ve merged your post into an existing topic where you can click the title to scroll to the top and vote by clicking the Vote button (existing votes have been transferred).

Thanks,

Larry