Allow Private Comments

Hi @Thomas_D, thanks for providing this feedback!

While this feature isn’t available at this time, hopefully it’s something our Product team can implement in the future

We do have an existing thread for this feature request in the #productfeedback category so I’ve gone ahead and merged your post with the existing one to consolidate feedback.

I’ll keep you posted and let you know if I have any updates :slight_smile:

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Please tag me, once an update is live, as I also was wondering if this is possible (as personal notes). Thank you

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Adding my vote for this one – this would be the last nudge my company needs to fully transition off of ZenDesk, where we can keep certain comments internal and non-client facing.

Would love to know if there’s an update on this feature as I see it’s gained quite a bit of votes! :pray: