Code my own solution Most fun but also very time consumingā¦
I tried Zapier and Unito so far and both are several disadvantages making them not working e.g. they do not sync Custom Fields! Plus if I want to use Unito I need to pay for every user in my JIRA or Asana organization plus as far as I can judge so far I need to create for every JIRA account also an Asana account and vice versa, making it too expensive.
Hi @Sebastian_Paasch
I have an additional solution for you. Move everyone to Asana!
As far as the user account is concerned, I think I tried one service where it was suggested to have a separate account in both services. This account is actually dedicated for just the updates on both ends. Like for example, letās call it āUpdateBotā. On both ends, all changes are synchronized using UpdateBot, thus the same will be reflected in the logs. This way you will have only one extra user for each. Itās also clear that the changes came from the other end.
Hey there Sebastian! My name is Jordan - Iām the customer success manager at Unito. I just wanted to reach out and address a few things here, because it looks like you may have missed a thing or two when you tried us out!
First: we absolutely do sync custom fields! All you need to do is make the field in Asana, and you should be set to go to sync it to other custom fields or the description footer in the other tool.
As to our payment structure, we donāt actually charge for every user in your JIRA and Asana organization, either - we charge based on the number of folks in the synced projects (which can be a huge difference!). Say your JIRA org has 100 people in it, but the project youāre syncing only has 10 - we count 10! And although itās true that we do look at people from both tools, we only count individuals once - if someoneās got the same email in both tools, which is typically the case when it comes to internal projects, we only count them as one person. You can read more about how we handle that here.
Finally, you donāt need to create accounts for people in both tools - thatās actually a big part of our value. You can bring tasks between tools so that your teams can live exclusively in the software they want to live in.
So, all that said - I think we started off on the wrong foot Perhaps you might take another look and try us out with the above in mind, and of course, if you have questions or need a hand with anything as you go through that setup process, just reach out - Iām always happy to help
I have looked at this particular issue a lot, as our R&D department is rooted in JIRA and IMO I donāt think we should move them from it as it works for them and theyāre mostly pretty insular. However there are a few areas where we overlap, so I looked at those solutions. Usually I just have a zap that takes JIRA tasks into Asana, with the JIRA task link in the description, and then a note in the Asana task that JIRA is the source of truth for this particular task. It doesnāt come up often, but it sure did when we were transitioning!
I personally would really like for us to use Unito as a company, because even though these instances are rare, I think it would help the IT/R&D department appreciate the Asana-departments choices more (if that makes sense). It wouldnāt be a power struggle between PM tools, but a relatively seamless conversation between them.
Iām happy you chimed in @Jordan_Burrows to clear up the custom fields issue. I knew thatās how your pricing structure was built, but the custom fields would have been a concern if I ever was able to push the company into your arms!
What @Marie linked to here back in Feb 2020 is a ONE-WAY sync integration: ASANA ā JIRA.
Quite frustratingly, its impossible to have any column change or status change on a tracked task effect any change at all in ASANA.
ASANA hasnāt even integrated automation options using their own plugin so that a task could change columns based on the āReal time tracked status of the JIRAā task.
Great intention. Im sure it works for some. But this falls way short.