We use the workload view in a portfolio to keep an eye on Estimated Time, making sure no one is overloaded. However, it is no longer changing the graph color to red on days with too many hours. Troubleshooting I’ve tried includes the following - refreshing the page each time:
Toggling between days(small), days(large), and the other options
Changing my capacity to 5 hours
Using the Asana app (on macbook)
Filtering for just one person
Changing the “Maximum Estimated time per person per week” - this is the one that seems to solve the issue, however our staff all have different maximum estimated times, so this isn’t a viable solution
Here you are, @Bastien_Siebman . You’ll see that my capacity is set for 24h30m per week, but there are days with more than 4.9 hours, and those days are not red. Similar for “JA” - you’ll see their capacity is 30, but days with more than 6 hours are not red (there’s a day with over 8 hours that is red - this is (my theory) because the Max per person per week is set at 40).
Hi @Arthur_BEGOU - I didn’t even think to check that. It’s showing 8 hours as my capacity (which is incorrect). I even double-checked, my capacity is set to 24.5 hours/week (about 5/day). Do I open a support ticket at this point?
Hi All, I’m having the same issue. This is my first time setting up a portfolio workload view, so I wasn’t sure what I should expect to see and it made setting a capacity seem pointless since there was no visual indicator. Good to know there issupposed to be one lol.
I use a custom Expected Time field from my org’s library, not sure if that makes a difference.
