Why is it so hard to cancel my plan?

[lpb]

Sorry, @Pierre_Baillargeon,

Regarding the Support-page and AI-Chat issues, there’s a different way (temporarily) to reach Suport:

Try the new Asana Help Center!

Hi everyone, and thank you for your feedback. Our support team is currently handling a higher volume of requests than usual, and they are working hard to respond to everyone as quickly as possible. Unfortunately, we’re unable to investigate and manage individual requests directly through the forum. To ensure your issue is addressed promptly, please reach out to our team via this form, and they will get back to you as soon as possible. We apologize for any inconvenience and appreciate your under…

I think using that may be the fastest way to get your issue resolved since they have access to help you that Forum team many not.

Thanks,

Larry