Has anyone some experience and feedback with the establishment of the adoption alliance / Asana heroes within an organization, according to the change management guide suggested by Asana?
Which tasks for instance do you give to the **Convention-setter, the Awareness-builder, and the Success-celebrator?
For the convention setter, it is a bit clearer, but it is more difficult for me to imagine the two other roles’ tasks… so any feedback would be awesome
Great question! According to this article in our Guide, we have the following definition for each role:
Convention-setter —Establishes basic rules about how you’ll use Asana and answers questions teammates have along the way.
I’d say this person should constructively re-direct teammates when they forget about established conventions.
Awareness-builder —Communicates the “Why Asana” goal statement and helps the team feel bought in.
This person can be in charge of sharing our “getting started” resources** to help teammates learn the basics.
Success-celebrator —Recognizes and celebrates wins throughout the process to keep the team motivated. This person can create a monthly
Lastly, I’d say this person can create incentives or celebration systems for learning and using Asana. It’s important to set up a safe space where people can play with features.
I hope this helps and I’m curious to read what others can share here!