While Starting the company I bought the 10 users plan but now I only have 6 users and don’t plan on to increase it for quite some time. Is there anyway I can reduce the number of users & maybe increment them later on or maybe never & use the credit for next year?
Thanks
Welcome to the Forum @Ajinkya_Mishra and thank you for reaching out!
If you’re the billing owner, you should be able to change your premium plan size directly from your account following these steps: [How to Upgrade & Manage Billing Options in Asana | Product guide • Asana Product Guide]. Please note that any change you set on your Plan will be active at the end of your billing cycle.
In case you need further assistance with this, you can reach out to our support team following these steps: https://forum.asana.com/t/how-do-i-contact-support/19057/7?u=natalia. They will be more than happy to assist you by manually change your plan.
Hope this helps! Please let me know if you have any follow-up question!