I’m helping a client set up a board using an intake form. We have a field that is multi select for requestors to request which social media platform they want something posted to. Right now I have a single rule set up that uses multiple ‘otherwise if’ triggers to add subtasks for each one of the social media platforms. However, due to the way it is set up, if someone selects multiple social platforms, it only puts the subtasks for the first one in the rule. Is there a way to have the subtasks triggered for all of the platforms selected?
Yes, @Val_Ward1, you need to create one rule for each of your conditions because they contain a multi-select field. Therefore you will have multiple triggers that will each fire separately and run the corresponding action.
I hope you don’t mind me moving this thread to the English Forum > Tips and Tricks category which +800k members have access to.
Thanks @Richard_Sather. I had a feeling that was the case and wanted to confirm. Unfortunately, they would need so many that we’re not going to be able to set it up without hitting the limit for rules. I will have to find a combination of the two ways possibly. Thank you!
And yes, it’s fine to move to the tips and tricks!
The only way to do this that I see would be to create a branch for all the possible combinations, which is a terrible idea as it creates a lot of redundancy.
If rule limits are an issue, and if this is an important workflow, then maybe some steps you currently have automated can be eliminated.
Good point, @Jan-Rienk , or @Val_Ward1 could create a 2nd ‘twin project’ so that her 50th rule in her original project would multi-home all tasks into the twin project. So then the twin project could have another 50 rules that would run and apply to all tasks in the original project (well both project, technically)
@Val_Ward1
As @Jan-Rienk said, it’s a terrible idea. But if it is worth of your effort, you can try the following.
You need to make 15 branches when you have 4 media platforms. And for 5 platforms, 31(5C5+5C4+5C3+5C2+5C1) branches are needed.
If I misunderstand what you want to do, I’m sorry.
@Jan-Rienk
And you are right. We should not make such a rule.
Currently using AI studio is only a solution.
I try the following, and it seems to work well.
Your job is to create subtasks with name of multiple field.
example）
If you have 3 options such as a, b and c, you make subtasks such as a and b when a and b are selected in multiple fields
@Jan-Rienk and @Tetsuo_Kawakami thank you for the ideas, and I agree, I do think it causes too much redundencies. I did talk to the client more and we think there are only one category that people would often do a multi select and we would really run in to an issue, so we do have enough rules to set up the social media tasks as separate rules that would then all be able to run together. For the very few instances that it would happen for any of the other categories, they will just have to add the others manually.
