Hi all! 
I’m hoping you can help me with something that I have done before a year ago, but now it is not working. I’m trying to create some automation on a centralized intake board. When someone selects the type of request they want, which could be multiple, I want to have specific subtasks added to the task. Right now, when I add more than one, it just duplicates the first group of subtasks for every other request type, even those these have different subtasks listed in the automations. How can I get it to add the appropriate subtasks to the task? And also, add them possibly after the initial one is added? I appreciate your help!!
Hey @Val_Ward1
To handle multi-select fields, you must create a separate automation for each option. If they are combined into a single rule, the automation will only trigger based on the first value selected.
Example
Rule 1: When “Request Type” contains all of “Article / Blog” > Trigger
Rule 2: When “Request Type” contains all of “Brand Review” > Trigger
That will allow only the subtasks associated with the request types to trigger based on the event type selected.
Christine
@Christine_Bolton, I just broke out the rules as separate automations, but the subtasks are still duplicating the first one and the subtasks are all messed up and out of order. Any suggestions on how to fix that?
@Christine_Bolton , thank you, but unfortunately, it’s still doing the same thing. I let each rule run then added the next and it still duplicates all the tasks. (and not in an easy to view order)
@Christine_Bolton , never mind, I removed the ‘Check If’ statement and put the Contains all in the trigger and that fixed it. Thank you!
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