Could you check if this is also happening with another browser? Is it happening with different PDF files? (I’m wondering if this isn’t related to size of your PDF?
We are still having this issue intermittently. I am uploading a snip, and can send you a link to see what document is having difficulty. Just let me know how to do so.
It is only some PDFs now, and we are never sure when it will happen.
Sincere apologies for the delay in responding. Indeed, the URL of the tasks where you are facing this issue would be super helpful to investigate this behaviour.
Apologies again and thank you very much for your patience and collaboration!