Variable in Rules when sending email?

Hi I want Asana to send me an email if a task is overdue. I know how to setup a Rule to do this but can’t figure out how to do include variables. For example, if task XYZ is overdue, I’d like a Rule to be setup so that an email goes out with the subject “Task XYZ is overdue”. How would I do that? I’ve tried " Task {Task.name} is overdue" but that does not seem to work. Thanks!

Welcome, @Richard_B_Saunders,

For your rule action, are you doing GMail send an email or Flowsana send an email?

If GMail, variables are not (yet) permitted in that rule action (though some other rule actions permit variables).

If Flowsana, then I’ll let @Phil_Seeman reply.

Thanks,

Larry

Thanks! Yes, I am using Gmail to send the email. Is there another provider that I can use that has variables?

I have it working using Flowsana but I need to pay monthly for their service. It’ll be much better if I didn’t have to use them. Thanks!

You could use something like make.com or zapier.com but that will be harder than Flowsana to set up. I’m not aware of another easier approach than Flowsana for this.

We have created a tool called Nestor, it will be available within Asana directly, through rule as well as directly through a button. You’ll be able to define email templates. We have been using it for the past 12 months ourselves, this is a game changer for us. Email me at bastien@ido-clarity.com so I can share details! (the tool will be publicly released soon)

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FYI @Richard_B_Saunders, if you use Flowsana, the variable syntax you tried is exactly the correct syntax for our Variable Substitution! You can see more about Flowsana variables here.

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