Urgent support needed

I raised a support request 3 days back and i still havent heard from the support is there any hotline to reachout?

Hi @Ahmad_Bathich,

There is not, unfortunately; support tickets are the only way to reach out to Asana support. They’ve told us that they are pretty backed-up at the moment and it can take some days to hear back.

If your issue is account-related, we wouldn’t be able to help out here. But if it’s technical/usage in nature, you can let us know about it here and we might be able to offer some help/guidance/etc.

Hi there,

You’re support website (help.asana.com) is not functional - it just keeps spinning/trying to reload and I’ve tried on several browsers & devices. I have a video but you also won’t allow me to attach that here.

You also don’t even accept email support (my attempt received a no reply response)?

Please let me know how to proceed.

Thanks

Welcome, @Andrew_Charabin, and apologies; there are issues reaching support in the normal manner so please follow this:

Thanks,

Larry

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