Upgraded from trial but stuck on "trial has ended" screen!

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Hi - I upgraded from trial but still stuck on trial screen. Have tried twice and received two confirmation emails.
Steps to reproduce:

Browser version: Microsoft Edge

Upload screenshots below:

Welcome to the Asana Community Forum :wave:

Have you tried logging out and in again to your account?
Also try clearing cookies and cache maybe and try a different browser or incognito.

If it is still the same I recommend reaching out to Asana Support as they have direct access and will be able to assist in having this resolved.

1 Like

This topic was automatically closed after 4 days. New replies are no longer allowed.